Privacy & Security Policy
BankCircle is committed to maintaining the confidentiality, integrity and security of all the personal information of our users. This Privacy & Security Policy explains how we protect personal information provided through our websites such as www.BankCircle.in & our other co-branded sites (the “Site”) and how we use that information in connection with our service offered through the Site (the “Service”). “Personal information” for purposes of this Policy means information that identifies you, such as your name, address, phone number or email address.
BankCircle.in applies high privacy and security standards to protect your personal information. We regularly re-evaluate our policies and adapt them as necessary to deal with new challenges.
Your personal information will never be sold
We will not sell or rent your personal information to anyone, for any reason, at any time. BankCircle.in uses and discloses your personal information only as follows:
• To analyze usage of the site and to improve the Service;
• To send you any administrative notices, offer alerts and communications relevant to your use of the Service;
• To enable you to apply for certain products and services for which you have chosen to apply;
• For market research, project planning, troubleshooting issues, detecting and protecting against error, fraud or other criminal activity;
• To third-party contractors that provide services to BankCircle.in and are bound by these same privacy restrictions;
• As otherwise set forth in this Privacy and Security Policy.
In the event that you access the Service as brought to you by one of our co-brand partners, through a co-branded URL, your name, mail address, mobile number, date of birth, employment type, residency status, details of loan applied for and loan status may be provided to that co-brand partner when your application is submitted and whenever the status of application is updated. BankCircle.in has a business relationship with these co-brand partners and you may not opt-out of sharing your information with these co-brand partners if you have applied via a co-branded URL.
We limit the collection and use of personal information
Certain areas and features of BankCircle.in are available to you without the need to provide to us any information. However, other features of the Site or the Service such as applying for a loan will require providing BankCircle.in with details such as a your name, email address, address, mobile #, PAN #, employment & income details, personally identifying information about a potential co-loan applicant (should you select this option), password and to participate on our forum boards, a username (collectively the “Registration Information”).
In order to provide your bank statement or payslip electronically along with your loan application , you also must provide your third-party account credentials (“Account Credentials”) to allow BankCircle.in or the banks/financial institutions to retrieve your account data at those other financial institutions (“Account Information”) for your use. Your Account Credentials are only used once to retrieve your bank statements/payslips and are not stored in our system.
From time to time we may request more personal information in order to provide you with other benefits of the Service. In such instances, you will always be given the opportunity to provide or to decline to provide that information, and it will be used only for the stated purpose.
BankCircle.in may make anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner to:
• Third parties for their marketing and promotional purposes, such as the number of users who applied for a loan;
• Users of the Service for the purpose of comparing of their personal financial situation relative to the broader community.
Such information does not identify you individually. Access to your Registration Information, Account Information and any other personal information you provide is strictly restricted and used only in accordance with specific internal procedures and safeguards governing access, in order to operate, develop or improve the Service. We may also use third party service providers to help us provide the Service to you, such as sending e-mail / SMS messages on our behalf or hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your personal information for purposes unrelated to the product or service they're providing. We require such third parties to maintain the confidentiality of the information we provide to them.
Changes to your registration information
If your Registration Information provided when you applied for a product on Sites changes, you may update it whenever you apply for a new product such as a loan via the Service. To review and update your personal information to ensure it is accurate while your application is in process, contact us at [email protected] You will not be able to update the information you have provided in an application after a decision has already been made on it; however you may create and submit a new application with your updated information.
Session information is only used to improve your experience on the site
When you visit BankCircle.in, we may collect technical and navigational information, such as operating system type, browser type, IP address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to potential software compatibility issues, or it may be analyzed to improve the Site.
"Cookies" are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. BankCircle.in may set and access cookies on your computer to track and store preferential information about you. For example, BankCircle.in may assign a cookie to you, to enable you to adjust your loan search preferences without needing to re-enter your information. Please note that almost all Internet browsers will allow you to delete cookies stored on your computer and to stop cookies from being stored on your computer. If you choose to eliminate cookies, the full functionality of the Service will be impaired for you.
We may, where required, encrypt our cookies so that only we can interpret them.
Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. BankCircle.in, or third party service providers acting on our behalf, may use Web beacons to help us study Site usage and improve the Service.
Third parties will not be given your personal information unless you ask us to do so.
There are a number of products and services, such as loans, credit cards & other personal finance products, offered by third parties on our Site, such as lenders, banks, credit card issuers, insurers and brokerage institutions (collectively, “BankCircle.in Offers”). If you choose to apply for these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of these external services providers before deciding to use their services. BankCircle.in is not responsible for their privacy practices.
Testimonials, Blogs and other forums on BankCircle.in
With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us at [email protected]
If you use a blog or other public forum on our Site, any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. These forums may be hosted by BankCircle.in or by one of our third party service providers on BankCircle.in's behalf.
Additional Policy Information
Facebook, Twitter, & Other Social Networking Media
You can link to our site using social networking services such as Facebook & Twitter. These services will authenticate your identity and provide you the option to share certain personal information with us such as your sign-in information, name and email address to link between the sites. Social networking media services like Facebook & Twitter give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Like Button If you use the “Like” button to share something, that item will appear on your Facebook profile page and also on your friends’ news-feed, depending on your Facebook privacy settings. You may also receive updates in your Facebook newsfeed from this site or item in the future. Facebook also collects information such as which pages you have visited on this and other sites that have implemented the “Like” button.
Disclosure of your information to protect our rights or if required by law
Notwithstanding the foregoing, BankCircle.in reserves the right (and you authorize BankCircle.in) to share or disclose your personal information when BankCircle.in determines, in its sole discretion, that the disclosure of such information is necessary or appropriate:
• As required by law, such as to comply with a subpoena, or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• If BankCircle.in is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
• To any other third party with your prior consent to do so.
Email & SMS communications from us
We provide our registered customers with periodic mailers and email/SMS alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting BankCircle.in or third-party goods or services. BankCircle.in subscribers may opt-out of receiving our promotional emails and terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails/SMS, such as email/SMS alerts.
We keep your data secure
We use a combination of firewalls, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect BankCircle.in accounts and systems from unauthorized access.
When you register for the Service, BankCircle.in transmits information such as your Registration Information for BankCircle.in or Account Credentials securely. We use a https:// version of website which is more secure than the http:// version.
Modern TLS Only: PCI 3.2 compliance requires either TLS 1.2 or 1.3, as there are known vulnerabilities in all earlier versions of TLS and SSL. BankCircle uses a “Modern TLS Only” option that forces all HTTPS traffic from our website to be served over either TLS 1.2 or 1.3.
We use HTTP Strict Transport Security (HSTS) protocol which is one of the easiest ways to better secure website, API, or mobile application. HSTS is an extension to the HTTP protocol that forces clients to use secure connections for every request to origin server.
We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted. No employee may put any sensitive content on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop).
However, it is important to understand that these precautions apply only to our Site and systems.
All private information is encrypted and communicated securely.
All communications between your computer and BankCircle.in that contain any personal information are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
You are responsible for maintaining the confidentiality of your login id and password
If you have any security related concern, please contact us at [email protected] We will work closely with you to ensure a rapid and personal response to your concerns.
Whenever there is a change to our Privacy and Security Policy we post updates on our website
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact us with any questions or concerns
If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to [email protected].
Inovatiq Technologies (OPC) Private Limited
202, H-7, Aggarwal Plaza, Netaji Subhash Place,
Pitampura, New Delhi 110034, INDIA